Once you place an order on AC Units for Less, we will promptly reach out to express our gratitude for your purchase and address any inquiries you may have. Our team will also review your order with you to ensure that you have selected the right equipment for your specific needs.
Our order process includes a handling or production time in addition to the transit time. Delivery time = handling time + transit time.
All the products undergo a production process, so there will be a handling time of 2–3 business days from Monday to Friday. If your order is placed and payment is received after 2 p.m., then we will process the order the next business day.
Our shipping providers take 3-4 business days to deliver the order. It's an estimate, so there might be a delay.
We primarily use UPS or FEDEX for our deliveries. However, we reserve the right to use other carrier services as required to ensure efficient delivery. After an order ships, the shipping carrier will contact customers to coordinate the delivery schedule.
Once an order has been processed and shipped, it's important to note that the shipping address cannot be altered. Items designated for pickup at the terminal will only be released to the individual listed on the shipping label. A valid driver's license and a signature will be required for the release of the shipment. We adhere strictly to this policy, with no exceptions.
We offer free shipping on all orders.
At ACUnitsForLess.com, we are committed to providing our customers with a superior buying experience. We offer free crating to safeguard your equipment during transit, thus eliminating any concerns regarding damage. When you compare our shipping policy to that of our competitors, you'll notice the difference. Customers are not held accountable for any damage to their orders.
Please make your purchase with confidence, knowing that we will ensure you receive the correct equipment that is brand new and in perfect condition.
You may return your unopened order within 60 days for a refund, minus shipping costs and a 10% restocking fee. Customers will be responsible for return shipping costs. Please keep your original box for shipping.
All orders cancelled after 6 hours from the confirmation email will follow the return process, whether or not your order has been shipped. If your order has shipped, you (the buyer) will also be responsible for return shipping charges. Refunds will be issued to the original credit card.
However, if you cancel the order before 6 hours, we will refund your full money.
To process the cancellation, please call us at +1 678-535-7176. We will not be available on Saturday and Sunday, so if somehow you have purchased a product on these days, then contact us on Monday before 3 pm.
If you need any help, feel free to contact us:
Address: Unit 1284, 2210 Holly Springs Parkway, Holly Springs, Georgia, 30142, United States
Email: sales@acunitsforless.com
Phone: +1 678-535-7176
Customer Service: Monday to Friday between 9:00 am to 5:00 pm